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Return & Exchange Policy

Easy returns within 7 days of delivery

7 Days Return

Return products within 7 days of delivery for a full refund

Free Pickup

We'll arrange free pickup from your location across India

Quick Refund

Refunds processed within 5-7 business days after pickup

Return Policy Overview

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 7 days of delivery for a full refund or exchange.

Our return policy applies to all products sold on our platform, subject to the conditions mentioned in this policy. We provide free return pickup across India to make the process as convenient as possible.

What You Need to Know

  • Return window: 7 days from the date of delivery
  • Products must be unused and in original packaging
  • Original tags, labels, and invoices must be intact
  • Free pickup available across India
  • Refunds processed within 5-7 business days

Refund Methods

Refunds will be processed to your original payment method:

  • Credit/Debit Card: 5-7 business days
  • UPI/Net Banking: 3-5 business days
  • Wallet: 1-3 business days
  • Cash on Delivery: Bank transfer within 7-10 business days

Need Help with Returns?

Customer Support

Call us for return assistance

1800-123-4567

Mon-Sat: 9 AM - 6 PM

Email Support

Send us your query

returns@shop.com

Response within 24 hours